Privacy declaration

Privacy

Who are we

When, what and why

Third parties

To secure

View data

Amendments

At Eco Concept Group BV we take your privacy seriously. Your personal data will therefore be processed and secured by us with the greatest possible care. We like to be transparent about this and that is why we explain below how we handle your personal data.

This privacy statement applies to all data that Eco Concept Group BV collects and processes via www.ecoconceptgroup.com.

Questions about this privacy statement can be directed to info@madeoutof.com. We can also be reached by telephone on 0186-700200.

1. Who are we

Eco Concept Group BV is responsible for the processing of personal data as shown in this privacy statement.

Our contact details are:

Eco Concept Group B.V.

Antonie van Leeuwenhoekstraat 9

3261 LT Oud-Beijerland

The Netherlands

+31 (0)186 700 200

info@ecoconceptgroup.com

2. When do we collect your personal data?

In order to provide you with the best possible service, we need your personal data. For example, we collect your data when you order a product in our webshop, visit our websites, subscribe to our newsletter or otherwise contact us.

3. Which personal data do we process and why do we do this?

Below you will find an overview of the purposes for which we process personal data:

Processing your order

If you order a product from us, we need certain information from you to be able to deliver your order and to keep you informed about your order. We also need this information for any returns or repairs. For this we collect the following data from you:

NameEmail address(Delivery)addressPayment detailsPhone number

We use this data because it is necessary for the execution of the agreement you have concluded with us. By law, we must keep the data related to your order for 7 years.

Contact Form

By filling in the contact form on our website, you can ask us a question or request that we contact you.

For this we process the following data from you:

Company name (business customers)Email addressTelephone numberThe information you leave in the message field of the contact form.

We process this data under the basis agreement. We will keep this information until we have satisfactorily answered your questions.

Newsletter

If you sign up for our newsletter, we will keep you informed about our products and special promotions. We only send the newsletter if you have given us permission to do so. Of course you can unsubscribe at any time. Every newsletter contains an unsubscribe link.

Your e-mail address will be saved on our mailing list on the basis of permission, until you unsubscribe from the newsletter. We will then keep your e-mail address on our block list so that you cannot be accidentally added again afterwards.

Click behavior and visit data

When using our website, we obtain general visitor data. For example, the IP address of your computer, the time of retrieval and data that your browser sends. We use this data for statistical analyzes of visit and click behavior on the website. We also optimize the functioning of the website with this. We try to pseudonymise or anonymize this data as much as possible and it is not provided to third parties who could use it for their own purposes.

We use this data because of our legitimate interest in monitoring and improving our website. If we use cookies that track your surfing behaviour, you will be asked for permission. We keep anonymized data (which no longer contains personal data) for as long as they are relevant to us.

Social media buttons

Our website includes buttons to promote or share pages on social media. These buttons are realized by code supplied by these parties themselves. You can read for yourself what they do with the personal data processed with this code in their privacy statement.

4. Do we share your personal data with third parties?

We do not provide your personal data to third parties, unless this is necessary for our services or if we are legally obliged to do so. This concerns these parties: delivery partners, suppliers or repairers, product support, payment partners, trade information agencies and IT service providers. In suspicious situations, we are obliged to share customer data with government authorities.

The parties that receive access to your data may only use it to provide you with a service on behalf of Eco Concept Group BV, unless they are responsible for obtaining and protecting your data. We never sell your data to third parties and we do not pass on personal data to parties in countries outside the European Union.

5. How do we protect your personal data?

We take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification of your personal data. In this way we ensure that only the necessary persons have access to your data, that access to your data is protected and that our security measures are checked regularly.

When data is provided to third parties that process personal data on our behalf, we have agreed with them that they will also optimally protect that personal data.

If you have the impression that your data is not properly secured or there are indications of misuse, please contact us.

6. How do we handle data from children?

Our services are not aimed at children under the age of 16. This means that the use of our services by customers under the age of 16 is only permitted with the express permission of a parent or guardian.

7. View, adjust or delete personal data

You have the right to inspect your personal data, the right to request correction, limitation or deletion of your personal data and you can also request the transfer of your data. You can also object to the use of your data. If you have given permission for the processing of your data, you can withdraw this permission at any time.

You can send your request regarding the exercise of these rights to info@ecoconceptgroup.com. To ensure that a request is from you, we will verify your identity.

If you have a complaint about the way in which we process your personal data, it is possible to submit it to the Dutch Data Protection Authority. You can do that via the following link:

https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

8. Privacy statement changes

We may change our privacy statement. Changes will be published on our website. Therefore, check this privacy statement regularly, so that you are aware of any changes.